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Collections & Credit Manager
CA - Glendale
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Opportunity Snapshot
In this position you will have the opportunity to make a significant and visible impact at a growth-oriented company. This is a broad role, including collecting cash, dealing with legal issues (such as mechanics liens and stop notices), and providing collections advice and guidance to our 130+ Project Managers, the true drivers of our business. We are growing rapidly, and as you contribute to our goal of becoming a billion dollar company within the next 10 years, you will be in a position to take advantage of the "upward draft" of opportunity created by that growth.
To be a good fit for this opportunity you will have solid experience managing a collections function, ideally in the construction industry, including supervising people. We're looking for a professional with excellent phone and negotiation skills, and the ability to maintain long-term relationships with customers while still achieving results. A background in accounting, billing, and/or legal would be a plus. You also will need the ability to be effective when the pressure is on, focusing in on what you can do to keep things moving forward.
ACCO is one of the largest mechanical contractors in the United States and a leader in the development of the design/construct approach for HVAC, plumbing, process piping, control systems, engineering, construction, building automation, and service. Established in 1934, ACCO is an employee owned company, with offices located up and down the West Coast.
What Else You'll Bring to the Table
In addition to the qualifications detailed above, you'll need:
A bachelor's degree, ideally in Business or Accounting.
Very strong analytical and organizational skills.
Proficiency and experience with Microsoft Excel and Windows.
Good written and oral communication skills.
Solid interpersonal skills, including the ability to persuade others.
A detail orientation and the ability to multitask.
Strong follow through habits.
Preferred but not required:
Collections experience with a sub-contractor or third tier supplier.
Familiarity with construction law.
Knowledge of Profitool software.
What's in It for You
Career development -- at ACCO we take a proactive approach to succession planning, and if you have the aptitude and ambition, you might take your career in any of several directions here. In fact, this position is open because the incumbent has been promoted.
Stability and growth -- employee ownership means that our employees are stakeholders, creating a very stable and predictable corporate environment that our employees and customers can depend on over the long term. At the same time, we have aggressive plans for growth across the company, including the Finance and Accounting department.
Great work environment -- we have an unusually large number of employees who have been with us 20 years or longer, and for good reason -- we are very successful and enjoy a friendly and supportive atmosphere that benefits from our old-fashioned values and years of experience. At the same time, this best-in-class environment is extremely entrepreneurial, placing creativity and self-motivation in high regard.
Pride -- you'll join a 70-year tradition of quality and integrity that has driven ACCO Engineered Systems to the top of its industry.
Excellent compensation -- in addition to a competitive salary and bonus incentive program, we offer comprehensive benefits. We have just implemented an employee stock ownership plan, expanding a package that also includes health, dental, vision, life, and disability insurance; flexible spending and dependant care account options; a 401(k) plan with corporate match; an educational reimbursement program; paid vacation and holidays; and more.
More About Your Role
Reporting to the Assistant Treasurer, you will supervise a staff of four to six Collections Specialists, including temporary employees on occasion. This is a solid team and a smooth-running department.
You'll invest the largest part of your time managing the cash with a goal of meeting the monthly cycle without dipping into our line; we've been successful at this for longer than a year. The next largest chunk of time will go to dealing with legal issues.
Another area in which you'll spend a fair amount of time will be providing collections support to our Project Managers (PMs) to help them resolve issues. With more than 130 PMs, each driving multiple projects, there are always issues to be addressed. You'll find that each PM acts almost like an independent franchisee, and each has a unique way of interacting with clients. Down the road you'll provide the same kind of support to our Sales Managers.
More specifically, your activities will include:
Managing the daily operations of the corporate accounts receivable department.
Researching and resolving collection issues through analysis, investigation, phone calls, and negotiation.
Maintaining good customer relationships and follow-up on collection issues with our customers and subcontractors.
Reviewing contracts for payment favorable payment terms with our Contracts Department.
Conducting daily analysis of AR to forecast cash for the month.
Working very closely with the AR clerks on releases and subcontractor requirement to get paid promptly.
Reviewing and approving all unconditional and conditional releases from our Corporate and satellite offices.
Ensuring regular reports are prepared, including monthly collections, DSO, legal, and subcontractor payment requirements.
Coding of all corporate checks, credit card payments, wires, and lock box activity.
And more.
You can expect to travel up to 20% of the time to research and resolve collection issues and train personnel on our accounting software.
Keys to Success
To excel in this role you will have the ability to strike a balance between being aggressive and being tactful. You'll have the drive to go after the cash, and you won't take "no" for an answer. At the same time, you'll fully grasp the fact that the people you're dealing with are our customers, and that it is possible, for example, to invoke legal rights without undermining a professional relationship.
If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!
Who We Are
Established in 1934, ACCO has grown to become one of the 10 largest mechanical contractors in the United States and a leader in the development of the design/construct approach for HVAC, plumbing, process piping, and control systems. Calling on our workforce of the highest qualified craftsmen across the nation, our specialties include heating, ventilating, air conditioning, refrigeration, process piping, plumbing, building controls, engineering, construction, building automation, and service.
Over the years we have combined our capabilities in engineering, fabrication, installation, commissioning, and service to meet the demands for competitive pricing, fast delivery, and high performance systems. Our recent work includes projects at Staples Arena, Disney Concert Hall, Boeing, Immunex, Kaiser MOB, Microsoft, Sun Microsystems, The Getty Center, Genentech, and Universal Studios.
As an employee-owned company, we are strongly committed to our products and customers. As a result, each year for the past several years our sales volume has topped $300 million. Our outstanding benefit package includes health, dental, life, vision, STD and LTD insurance, 401(k), education, and holidays. For more information, please visit www.accoes.com. Clicking on this link will open a new browser window, but be sure to come back to submit your resume!
Opportunity Snapshot
In this position you will have the opportunity to make a significant and visible impact at a growth-oriented company. This is a broad role, including collecting cash, dealing with legal issues (such as mechanics liens and stop notices), and providing collections advice and guidance to our 130+ Project Managers, the true drivers of our business. We are growing rapidly, and as you contribute to our goal of becoming a billion dollar company within the next 10 years, you will be in a position to take advantage of the "upward draft" of opportunity created by that growth.
To be a good fit for this opportunity you will have solid experience managing a collections function, ideally in the construction industry, including supervising people. We're looking for a professional with excellent phone and negotiation skills, and the ability to maintain long-term relationships with customers while still achieving results. A background in accounting, billing, and/or legal would be a plus. You also will need the ability to be effective when the pressure is on, focusing in on what you can do to keep things moving forward.
ACCO is one of the largest mechanical contractors in the United States and a leader in the development of the design/construct approach for HVAC, plumbing, process piping, control systems, engineering, construction, building automation, and service. Established in 1934, ACCO is an employee owned company, with offices located up and down the West Coast.
What Else You'll Bring to the Table
In addition to the qualifications detailed above, you'll need:
A bachelor's degree, ideally in Business or Accounting.
Very strong analytical and organizational skills.
Proficiency and experience with Microsoft Excel and Windows.
Good written and oral communication skills.
Solid interpersonal skills, including the ability to persuade others.
A detail orientation and the ability to multitask.
Strong follow through habits.
Preferred but not required:
Collections experience with a sub-contractor or third tier supplier.
Familiarity with construction law.
Knowledge of Profitool software.
What's in It for You
Career development -- at ACCO we take a proactive approach to succession planning, and if you have the aptitude and ambition, you might take your career in any of several directions here. In fact, this position is open because the incumbent has been promoted.
Stability and growth -- employee ownership means that our employees are stakeholders, creating a very stable and predictable corporate environment that our employees and customers can depend on over the long term. At the same time, we have aggressive plans for growth across the company, including the Finance and Accounting department.
Great work environment -- we have an unusually large number of employees who have been with us 20 years or longer, and for good reason -- we are very successful and enjoy a friendly and supportive atmosphere that benefits from our old-fashioned values and years of experience. At the same time, this best-in-class environment is extremely entrepreneurial, placing creativity and self-motivation in high regard.
Pride -- you'll join a 70-year tradition of quality and integrity that has driven ACCO Engineered Systems to the top of its industry.
Excellent compensation -- in addition to a competitive salary and bonus incentive program, we offer comprehensive benefits. We have just implemented an employee stock ownership plan, expanding a package that also includes health, dental, vision, life, and disability insurance; flexible spending and dependant care account options; a 401(k) plan with corporate match; an educational reimbursement program; paid vacation and holidays; and more.
More About Your Role
Reporting to the Assistant Treasurer, you will supervise a staff of four to six Collections Specialists, including temporary employees on occasion. This is a solid team and a smooth-running department.
You'll invest the largest part of your time managing the cash with a goal of meeting the monthly cycle without dipping into our line; we've been successful at this for longer than a year. The next largest chunk of time will go to dealing with legal issues.
Another area in which you'll spend a fair amount of time will be providing collections support to our Project Managers (PMs) to help them resolve issues. With more than 130 PMs, each driving multiple projects, there are always issues to be addressed. You'll find that each PM acts almost like an independent franchisee, and each has a unique way of interacting with clients. Down the road you'll provide the same kind of support to our Sales Managers.
More specifically, your activities will include:
Managing the daily operations of the corporate accounts receivable department.
Researching and resolving collection issues through analysis, investigation, phone calls, and negotiation.
Maintaining good customer relationships and follow-up on collection issues with our customers and subcontractors.
Reviewing contracts for payment favorable payment terms with our Contracts Department.
Conducting daily analysis of AR to forecast cash for the month.
Working very closely with the AR clerks on releases and subcontractor requirement to get paid promptly.
Reviewing and approving all unconditional and conditional releases from our Corporate and satellite offices.
Ensuring regular reports are prepared, including monthly collections, DSO, legal, and subcontractor payment requirements.
Coding of all corporate checks, credit card payments, wires, and lock box activity.
And more.
You can expect to travel up to 20% of the time to research and resolve collection issues and train personnel on our accounting software.
Keys to Success
To excel in this role you will have the ability to strike a balance between being aggressive and being tactful. You'll have the drive to go after the cash, and you won't take "no" for an answer. At the same time, you'll fully grasp the fact that the people you're dealing with are our customers, and that it is possible, for example, to invoke legal rights without undermining a professional relationship.
If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!
Who We Are
Established in 1934, ACCO has grown to become one of the 10 largest mechanical contractors in the United States and a leader in the development of the design/construct approach for HVAC, plumbing, process piping, and control systems. Calling on our workforce of the highest qualified craftsmen across the nation, our specialties include heating, ventilating, air conditioning, refrigeration, process piping, plumbing, building controls, engineering, construction, building automation, and service.
Over the years we have combined our capabilities in engineering, fabrication, installation, commissioning, and service to meet the demands for competitive pricing, fast delivery, and high performance systems. Our recent work includes projects at Staples Arena, Disney Concert Hall, Boeing, Immunex, Kaiser MOB, Microsoft, Sun Microsystems, The Getty Center, Genentech, and Universal Studios.
As an employee-owned company, we are strongly committed to our products and customers. As a result, each year for the past several years our sales volume has topped $300 million. Our outstanding benefit package includes health, dental, life, vision, STD and LTD insurance, 401(k), education, and holidays. For more information, please visit www.accoes.com. Clicking on this link will open a new browser window, but be sure to come back to submit your resume!
ACCO Engineered Systems is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
